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Workers Compensation Insurance Claims

Report an injury

If someone is injured at work, or they become sick because of their work, it should be reported to the employer within 24 hours and the worker should seek immediate medical attention.

A worker should report their injury or illness to the employer whether they intend to make a claim for workers compensation or not. An injury or illness can be reported verbally or in writing. If a worker is unable to make a report, one can be made by a representative such as a family member or friend.

If there is a claim, the employer must contact Optimum Insurance Services (or their Workers Compensation Insurer) as soon as possible via email or phone, within 24 hours, so that the claim can be lodged with the insurer in time. A claim form must be completed and submitted electronically or via fax.

Legislation for lodgement in each state

The legislation for timeframes for employers to report workers compensation claims to their insurer varies in each state.

Please see below for state-by-state requirements. An excess will be due and there may be an additional premium added upon renewal, if the claim is not lodged within the below timeframes:

State Employer to Notify Insurer
New South Wales Within 48 hours
Victoria Within 10 calendar days
South Australia Within 5 calendar days
Western Australia Within 5 working days
Tasmania Within 3 working days
Northern Territory Within 3 working days
Australian Capital Territory Within 48 hours, lodge form within 7 days
Queensland Within 6 months

*current as at 6th August 2015

 

After Advice or A Quote

Optimum Insurance Services are qualified insurance advisers. We welcome all enquiries in relation to our insurance products and services. To obtain advice or a competitive quotation enquire online. If you would like to discuss your specific needs further, please call 1300 739 861 and speak with our friendly and helpful advisers.

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