Public & Products Liability Insurance Claims

What to do

It is important that NO admission of liability is made by you to any third party.

The third-party must forward a written demand to you substantiating any damages claimed.

When making a claim, the documents outlined below should be sent to your insurer or insurance broker immediately:

Copy of letter of demand from third
Completed claim
Report of incident signed by manager and/or employees
Photocopy of invoice/quotation for any repair

Your insurer will determine whether any further investigation is needed. They will negotiate settlement or otherwise with the third party on your behalf.

Any demands or communication received should be directed to your insurer or insurance broker prior to responding.

Download Claims Checklist

After Advice or A Quote

Optimum Insurance Services are qualified insurance advisers. We welcome all enquiries in relation to our insurance products and services. To obtain advice or a competitive quotation enquire online. If you would like to discuss your specific needs further, please call 1300 739 861 and speak with our friendly and helpful advisers.

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